Privacy Policy

Welcome to Rivet Minecraft Agency ("Rivet Agency", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy describes how we collect, process, and handle the details you submit to us when using our website and onboarding questionnaires.

1. Information We Collect

We collect personal information that you voluntarily provide to us when completing the onboarding questionnaire on our "Get Started" page. This includes:

• Contact Information: Client Name, Email Address, and Discord Username or WhatsApp mobile number.
• Project Specifications: Minecraft server name, planned game modes, server ownership status, and player marketing requirements.

2. How We Use Your Information

We use the details collected strictly for the following purposes:

• To evaluate your Minecraft server project goals and details.
• To communicate with you via Discord, WhatsApp, or Email to deliver custom development and branding proposals.
• To troubleshoot and configure server builds according to your specifications.

3. How Your Data is Stored and Shared

Your privacy and data security are paramount. We do not store your personal details in any public or local databases. Instead, your onboarding answers are forwarded directly to a private, secure Discord channel owned by Rivet Agency via an automated webhook.

We do not sell, rent, trade, or distribute your personal details to any third-party marketing services or external platforms.

4. Cookies and Analytics

Our website utilizes cookies and basic analytics scripts (such as Google Analytics or Vercel Analytics) to track anonymous traffic patterns, monitor page loading speeds, and optimize user experience. By using this website, you consent to the placement of these tracking cookies. You can manage or disable cookie storage directly in your web browser settings at any time.

Additionally, Lucide Icons are delivered via unpkg CDN. The CDN provider may temporarily record basic request logs (such as your IP address) to serve these visual assets safely.

5. Legal Disclaimer (Mojang and Microsoft)

Rivet Minecraft Agency is an independent service group. We are not associated, affiliated, endorsed, or sponsored by Mojang Studios or Microsoft Corporation. Any custom plugins, server setups, or builds we deliver are strictly subject to Mojang's Commercial Usage Guidelines (Minecraft EULA).

6. Your Rights and Erasure

If you wish to request the deletion of your inquiry details, chat coordinates, or contact email from our private records, please contact us at klarshmon@gmail.com. We will fulfill your data erasure request within 7 business days.

7. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.